Terms and Conditions
Client Privacy Policy
Site Data Use Policy
Legal Transparency

Terms and Conditions

1. Acceptance of Terms

By accessing and using the Luxury BC Living website (“Website”) or engaging with any services provided by Luxury BC Living (“Services”), you agree to comply with these Terms and Conditions (“Terms”). If you do not agree with these Terms, you must discontinue your use of the Website and Services immediately. Your continued use of the Website constitutes your acceptance of the Terms, as they may be updated from time to time. Luxury BC Living reserves the right to revise these Terms at its sole discretion without prior notice. Updates will be reflected on this page, and users are encouraged to review the Terms regularly to remain informed.

2. Use of the Website

The Website and its content are intended for lawful use only. By accessing the Website, you agree that you will not:

  • Engage in activities that violate local, provincial, or federal laws, including those outlined by the Real Estate Services Act of British Columbia, the British Columbia Real Estate Association (BCREA), or the Real Estate Council of British Columbia (RECBC).
  • Misuse the Website to distribute malicious software, unauthorized advertising, or any harmful content.
  • Attempt unauthorized access to secure areas, servers, or databases linked to the Website.
  • Share false, misleading, defamatory, or otherwise objectionable content.

Luxury BC Living reserves the right to terminate or restrict your access if any misuse or violation is detected, in accordance with applicable real estate regulations and laws.

3. Intellectual Property Rights

All materials on this Website, including but not limited to text, graphics, logos, photographs, videos, and software, are owned by or licensed to Luxury BC Living. These materials are protected by copyright, trademark, and other intellectual property laws as recognized by Canadian and British Columbian statutes. Unauthorized reproduction, modification, or public distribution of Website content without prior written consent is strictly prohibited. To request permission, please contact Luxury BC Living directly.

4. Real Estate Disclaimer

The information provided on the Website is for informational purposes only and is not a substitute for professional advice from licensed REALTORS®, financial advisors, or legal professionals. All property listings, descriptions, and market data are subject to change without notice and should not be relied upon as definitive or binding. Luxury BC Living complies with all requirements under the Real Estate Services Act of British Columbia and operates in accordance with the standards and guidelines established by the Real Estate Council of British Columbia (RECBC), the British Columbia Financial Services Authority (BCFSA), and the Canadian Real Estate Association (CREA). Clients are strongly encouraged to seek independent legal and financial advice before making real estate transactions.

5. Limitation of Liability

Luxury BC Living, its employees, affiliates, and agents shall not be held liable for any:

  • Errors or omissions in Website content, including property listings or market data.
  • Interruptions, technical issues, or delays in accessing the Website.
  • Damages arising from reliance on information provided by the Website or during transactions.

By using this Website, you agree to indemnify Luxury BC Living from any claims, damages, or losses resulting from your use of the Website or Services, subject to the applicable rules and guidelines of the Real Estate Services Act and governing bodies in British Columbia.

6. Governing Law

These Terms and all related matters are governed by the laws of British Columbia, Canada. Any disputes shall be resolved exclusively in the courts of Kelowna, British Columbia, in accordance with provincial regulations and the ethical standards of the Real Estate Council of British Columbia (RECBC).

Privacy Policy

Luxury BC Living is committed to maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data in compliance with the Personal Information Protection Act (PIPA) of British Columbia and other applicable laws.

1. Definitions

  • Personal Information: Any data that identifies or can be used to identify an individual, including but not limited to name, contact information, financial records, and property details.
  • Third Parties: External entities, such as financial institutions or legal professionals, involved in the facilitation of real estate transactions.

2. Collection of Information

We collect Personal Information directly from you through:

  • Real estate transaction forms, such as the Multiple Listing Contract and the Contract of Purchase and Sale.
  • Discussions with REALTORS®.
  • Publicly accessible records, including BC Land Title Office and BC Assessment.

Luxury BC Living adheres to all data collection protocols outlined by the Real Estate Council of British Columbia (RECBC) and the British Columbia Real Estate Association (BCREA).

3. Use of Personal Information

Your Personal Information is used for the following purposes:

  • Facilitating property transactions, including marketing, appraisals, and negotiations.
  • Complying with legal and regulatory requirements as mandated by the Real Estate Services Act.
  • Providing personalized recommendations and updates tailored to your preferences.

Luxury BC Living does not sell or share your Personal Information with unauthorized third parties. Any sharing is strictly limited to the purposes outlined and conducted in compliance with governing regulations.

4. Disclosure of Information

Your information may be disclosed to:

  • Other REALTORS® and their clients as part of transaction negotiations.
  • Professional advisors such as lawyers, accountants, and mortgage brokers involved in your transaction.
  • Regulatory bodies, including the British Columbia Financial Services Authority (BCFSA) and the Real Estate Council of British Columbia (RECBC), as required for compliance.

All disclosures are conducted securely and only when necessary.

5. Data Retention

Personal Information will be retained for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws, including retention for statistical or compliance purposes.

Data Use Policy

1. Data Security

Luxury BC Living employs advanced security measures, including encryption, firewalls, and regular audits, to safeguard your Personal Information. We strictly adhere to the data protection standards set forth by the Personal Information Protection Act (PIPA).

2. Cookies and Analytics

The Website uses cookies and tracking technologies to:

  • Enhance user experience by remembering preferences.
  • Analyze Website performance and improve functionality.
  • Enable targeted advertising based on user behavior.

You can manage cookie preferences through your browser settings. Disabling cookies may limit some features of the Website.

3. Marketing and Communications

With your consent, we may use your Personal Information to send promotional materials, newsletters, and real estate market updates. You may withdraw your consent at any time by contacting us directly or following the unsubscribe instructions provided in our communications.

Legal Process

1. Compliance with Real Estate Governing Bodies

Luxury BC Living adheres to the ethical and professional standards set forth by the:

  • Real Estate Council of British Columbia (RECBC)
  • British Columbia Financial Services Authority (BCFSA)
  • British Columbia Real Estate Association (BCREA)
  • Canadian Real Estate Association (CREA)

These governing bodies ensure transparency, accountability, and fairness in all real estate dealings.

2. Legal Disclosures

We may disclose your Personal Information to regulatory bodies or government agencies under circumstances that include:

  • Compliance with subpoenas, court orders, or other legal obligations.
  • Investigations into fraudulent or illegal activities, in collaboration with the Real Estate Council of British Columbia (RECBC).

3. Dispute Resolution

Any disputes arising from these Terms or related to Services provided by Luxury BC Living shall first be addressed through mediation in accordance with British Columbia’s dispute resolution guidelines. If mediation is unsuccessful, arbitration or legal proceedings will take place in Kelowna, British Columbia.

4. Client Rights

As a client, you have the right to:

  • Access, update, or correct your Personal Information.
  • Request deletion of data, except where retention is required by law.
  • Withdraw consent for non-essential data processing.

To exercise these rights, please contact our Privacy Officer.

Contact Information

Luxury BC Living Privacy Officer
Email: carien@luxurybcliving.com
Phone: 1 (250) 258 0914
Mailing Address: 1100 – 1631 Dickson Avenue Kelowna, British Columbia V1Y0B5

This document ensures comprehensive protection, transparency, and compliance for Luxury BC Living and its clients, aligning with all relevant real estate laws and regulations in British Columbia.

Last updated January 21 2025.